Below are a selection of customer comments that have been posted on the TT Forum.

I know the ownership of this business has only just changed hands and not experiencing the previous owner I've nothing to go on but..............Charlie who is now running the show has been nothing but fantastic! His attitude is spot on and customer service is awesome, not trying to kiss ass for discount but I have not been disappointed with anything I've needed to purchase, fit or return He is always on here or available to answer questions, give advice and provide opinions! His stock is starting to grow which can only mean a positive impact for him, the business and US!! If there are things you need then I would look at http://www.ttspares.com as you may find you save yourself a good few £££'s!! Keep up the good work matey

I can only second the above in every detail, Charlie seems to be a sound chap and always ready to offer help and advice. You can tell he is a true forum member with his community spirit and attitude. hope all goes well for him

Charlie got me out of a SERIOUS pickle when my rear tie-bar snapped, no only saving me £50+ but dealing with it quick and getting the parts overnighted so i could get my car back on the road again.... SO BIG UP YOURSELF CHARLIE! (pat yourself on the back my son!)

Had exactly what i wanted....very reasonably priced and next day delivery....very helpfull chap too....

Great service all round. Polite speedy emails and products all nice and clean. Will be using again for sure

Top bloke. Lives local to me (or I live local to him) and I've bought Wheels, Forge parts and some of those Fuel Cap bolt things. Service is always top notch and helps you out with guide to fitting or things to watch out for which is great.

My thanks Charlie too for meeting me at in MK yesterday - very efficient service if I may sy so. Cheers mate - good to meet you

My new best mate, Charlie of TT-spares, Sourced and had the courier deliver my 2001 Aviator Gray coupe's first mod. (I know this is common for you folk but for us yanks, this particular mod is very, very rare. Looks fab!

Charlie gives excellent service and he's a nice guy too

Posted: Sat Oct 24, 2009 11:52 am Big thanks to Charlie and TT Spares I had been hunting all over trying to get a couple of bits to mount the seat belt clips when I lower the Recaros in the qS should have saved my energy and rang TT Spares in the first place Charlie had the bits I needed and they arrived the next and at a great price So TT Spares will be my first port of call in the future

Big thanks to Charlie for sorting out my new Forge big knob and short shifter at better price than Forge website. A very helpful guy and always responded to my many annoying pm questions very quickly! Plus goods delivered very fast. Thanks again and will certainly be using again should the need arise. Matty

Like everyone else I've had an excellent experience using Charlies services! Great products, good prices, valuable opinion and a real interest in your satisfaction. Brilliant. Would encourage all to use him for heir parts and mods as hes an honest enthusiast great job mate, Richard

TT Spares come through again. New door handles for a great price and superfast delivery. Thanks Charlie

Posted: Wed Nov 18, 2009 5:48 pm Friendly and speedy service. Just what you want. Many thanks Brian

many thanks to Charlie for sorting me a new high level brake light out much better response and service than audi could ever do keep up the good work Charlie pleasure speaking to you thanks Andrea

A big thank you to Charlie for supplying me at set of Apex lowering springs. They were cheaper than anywhere else and the next day delivery was excellent. I would recommend TT-spares.com to anyone as Charlie is very helpful and a true enthusiast. Thanks Graham.

Posted: Thu Nov 26, 2009 4:42 pm A thumbs up from me as well, I ordered my parts on wednesday and they were here the next day, cant ask for more than that! Top drawer supplier and cheaper than anyone else for my parts (even fleabay), keep up the good work fella, I'll be certain to use you again.

Charlie has supplied parts for me on a next day basis on a few occasions and always pleased. Today however he has gone way beyond and bailed me out of the poopoo. I had some how lost a rear damper, I know it seems and sounds crazy, I rang Charlie who went through all available dampers part number by part number until we had a pair and susequently posted it out to me recorded. Massive thanks, really did me a huge favour. John

I would like to take this opportunity to say a massive thankyou to Charlie for the effort and service I received from TT Spares. I placed an order during the xmas holidays when Charlie was in bed with a temp of 103 and the order still dropped at my door rapid style.like I said brilliant. I will be using you again mate,cheers, Wul

Placed my order yesterday morning for a radio flap/cover....received goods today (morning). The condition looks like a BRAND NEW item! Superb service, cheers Charlie Saj

Posted: Fri Jan 15, 2010 1:34 pm More praise for Charlie! - Ordered replacement dash vents and arrived the next day by recorded delivery. Part is like new and he even found the framework for the vent to clip into (reckon previous owner has snapped something in the vent!) Top marks - thanks fella Will be fitting this weekend and hopefully a 'how to' will follow....

Posted: Sun Jan 17, 2010 9:59 pm Another big up for Charlie here. Been after a black powdercoated petrol cap for ages (since the roof went black). I didnt want to take mine off and get it done as that leaves the petrol tank at the mercy of any idiot So Charlie has sent me one ready powdercoated in black and I am about to send my standard one back in return. A very simple thing to do, but it just smacks of great customer service. I will be using him again in future. Cheers Matt

Posted: Fri Jan 22, 2010 12:17 am Big thanks to Charlie over at ttspares. Found all the interior bits I was looking for. Really fast service and shipping it across the pond was not a problem. All the parts are in MINT condition too. p.s. if you come across one of those vents with the sensor in it in black hit me up asap. Would not hesitate to buy from him again that's for sure.

Posted: Fri Jan 22, 2010 10:36 am service is brill! i might aswell just give my employer his bank details and get my paycheck sent straight to him

Posted: Fri Jan 29, 2010 12:17 pm Big thanks to charlie at TT spares. The parts arrived really quick, top bloke. Will be buying more stuff very soon

Posted: Mon Mar 01, 2010 6:32 pm Recived my CDA Airbox today. Exactly on time As Charlie said it would. Did me a great price on the product and is a wicked guy to suddenly find 20 mins have gone by just talking TT on the phone when the intention was a quick query . So cheers buddy. Gonna get alot more calls from me in the future.

Posted: Mon Mar 15, 2010 8:09 pm ordered some apex springs from charlie at tt spares they came and are spot on fast delivery and a pleasure to deal with will be using again in the future really happy and pleased great service and company A1

Posted: Thu Mar 18, 2010 7:00 pm I have just purchased a hazard switch from Charlie and I can honestly say it was the best online shopping experience. I have sent the payment yesterday and I got the part in today's post. Excellent communication, great service, good packaging and ultra fast delivery. Thanks Charlie.

Posted: Thu Mar 25, 2010 11:57 am Just bought a forge hose off charlie, excellent service and customer care again. Thanks again.

Posted: Sat Apr 03, 2010 1:39 pm Hi Just wanted to let everyone know what a sound guy Charlie is, always on hand for advise, and reassurance when purchasing an item from him, delivery was instant next day, couldn't have asked for a better service. Would definitely buy from him again. Thanks Charlie Bex & Dave

Posted: Wed Apr 07, 2010 4:49 pm I will start by saying i am VERY happy indeed!! Being an International TT owner living in Cyprus, alot of TT parts, mods, and spares are difficult to source, especially parts of good quality; just as difficult as finding good quality parts is finding good quality service. I was able to not only find Top Quality Parts from Charlie of TTSPARES but also Top Quality Service, and further still A GREAT PRICE. I have ordered a BMC CDA Air filter saving 60Euros, the item was shipped the next day, and in order to save me more money my item was re-wrapped in a 1/4 mile of bubble wrap to ensure its safe and speedy arrival . Whilst I could use a whole host of superlatives to praise the quality of the service I received, its pointless, the bottom line is Charlie offers GREAT parts, GREAT service, GREAT prices, and GREAT advice, and i would happily recommend him to ANYONE both in the UK, but especially ABROAD to those who like me find it hard, near impossible, to find quality stuff. I will be ordering again from Charlie again. Cheers Pete

Posted: Fri Apr 09, 2010 1:18 pm First order with Charlie... purchased some apex springs and customer service has been excellent so far. Springs shoudl come today or tomz but communication with the boss so far has been spot on. He has also sorted me out with something else too, which was very good of him Long may this top top customer service continue!!!! Keep it up Charlie - your a star.

Posted: Mon Apr 12, 2010 6:44 pm Cant recommend Charlie at TTspares enough! ..... had an unusual piece of trim to source, went to the trouble to trash a door-card to supply it, sent next day post to me at a very reasonable price!! Keep up the good work buddy.... we need you!

Posted: Thu Apr 15, 2010 2:08 pm Excellent customer service and received part within 2 days, which was carefully wrapped. I’ll be purchasing more products from TT spares in the future.

Posted: Wed Apr 21, 2010 2:16 pm Bought a CDA Induction kit from Charlie and arrived promptly the next day, gave a very competitive price and very helpful advice, will certainly be visiting his shop again in the near furture. many thanks again Charlie Richard

Posted: Wed Apr 21, 2010 3:20 pm I very recently bought my TT only to find that the cassette for the CD disc changer was missing! Got pointed in Charlie's direction and within about 24 hours had the item at a much lower cost that had I gone with the other possible suppliers! Thank you very much! Dan

Posted: Wed Apr 21, 2010 3:37 pm Apex springs bought Monday evening, delivered today and a bit of banter thrown in for free - excellent Ldn

Posted: Wed Apr 21, 2010 4:05 pm If only all suppliers were like this, life would be so much easier. Only ordered some button trims but treated so well, will always try Charlie first now.

Posted: Wed May 12, 2010 10:27 am Bought an air filter from Charlie, had a few questions and answered all of them within minutes and really knows his stuff! Arrived next day well packaged and in perfect condition. Thanks very much Charlie, will definitely use again.

Posted: Thu May 27, 2010 5:23 pm TT Spares must be one of the best companies I have worked with, professional, honest and will go out of their way to help, what more can you want..

Posted: Fri Jun 11, 2010 12:14 pm Met up with Charlie of TT Spares last night. He had managed to source a hard to get part that I desperately needed for my car. He went out of his way to get the part to me and at a great price too Absolutely first class service and I can't recommend TT Spares enough. Josh

Posted: Sat Jun 19, 2010 1:14 pm Charlie is a pleasure to do business with! TT-Spares provide the best range of used and new TT parts Ive ever seen. I contacted Charlie through the forum on the parts I wanted within two weeks the part was in stock and he even held on to it for me for to have first pick, knowing full well he could have sold the part (facelift springs) 10 times over that day. The springs arrived within 48 hours and were in great condition! Top draw I cant recomend TT-Spares enough.

Posted: Tue Aug 03, 2010 11:18 am Second purchase made from Charlie and just as easy as the last. Enquired about the BMC CDA (carbon dynamic airbox), was in stock and delivered the very next day. Answered all sorts of very obvious questions that I had and, as always, really helpful. Thank you again! Cheers, Dan

Posted: Fri Aug 06, 2010 4:26 pm Fantastic service from TT-Spares. Charlie is a top man, very customer focused, will not stop until your happy. Highly recommended, top marks.

Posted: Mon Aug 23, 2010 12:22 pm A1+ Great guy to deal with, very helpful. anthony_m.